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Archive: November 2007

Cover: August 2007

Word of mouth

What your teeth say about you is more than you might think

by Dr. Bill Dorfman

People talk. What we say is what makes us who we are. People also see. When we speak, others watch our facial expression and body language and read these signals for what they communicate beyond words. Intensity, passion and truthfulness are often communicated by how we speak rather than by what we say. They see what we are saying…and they also see what our teeth are saying about us and about our own image of ourselves.

Okay, so I’m a dentist and perhaps slightly obsessed with teeth, but if you don’t think that appearance matters, you’re only kidding yourself. There’s nothing superficial about having a healthy, beautiful smile. And by “healthy” and “beautiful,” I’m not saying “perfect.”

Just think about what it’s like to speak to someone with badly stained teeth. It’s hard to look them in the eye because you’re trying not to look at their teeth. You may not have thought about it like this, but unhealthy teeth get in the way of effective communication.

Something else I’d like you to consider is that unhealthy teeth are very predictable indicators of bad breath—and, believe me, if you don’t think bad breath inhibits communication, then you’re kidding yourself. I know. I work all day long in the frontlines of bad breath and I can’t tell you how many times I’ve suggested a good mouthwash to my patients.

When your teeth are healthy and clean and your breath is fresh, it tells others that you care about yourself and suggests that you’re capable of caring about them. You may not have thought about it like this, but a healthy smile and fresh breath are both very important in all your relationships - from your family to your colleagues to those you come into contact with briefly over the course of a day.

One of my patients is a forty-ish, attractive, professional woman who lived much of her life ashamed of her teeth. She had tetracycline staining since childhood, and was still very sensitive about it. Whenever someone she was speaking with winced, she would think it was because of her teeth. She told me that she sometimes hesitated to smile because she didn’t want to “spoil” the moment. That’s painful to hear…but also easy to change. There are so many options available today, from bleaching to veneers, that it simply doesn’t make sense to “just live with it.”

This patient now has a wonderful and healthy smile. Though we only see her twice-a-year in the office, our staff has noticed the change in her manner. She expresses her appreciation with every smile and I’m sure that everyone she knows has seen the difference as well. It’s not just that she looks better, which she does, but that she feels better…about herself and those around her.


Having a beautiful, healthy smile just feels good and it tells others that you feel good about yourself and your relationship with them. What you say matters, but you shouldn’t forget that your smile speaks volumes.